Customer Support
Context Help
If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will appear. It contains detailed information about all the actions that you can carry out on that particular page. Each context menu opens on the same page so that you can swiftly get back to your work.
Video Tutorials
We have a rich array of video tutorials clarifying how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can swiftly get to know our Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you need, take a look at our extensive Frequently Asked Questions database, which comprises questions asked by real customers and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to cover all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the solution you need in the FAQ database either, you can touch base with our excellent team of customer service technicians available 24-7 and eager to help you with any issue. Each trouble ticket you submit will be answered in less than sixty minutes (the average trouble ticket response time is about 20 minutes), so you will not have to wait a long time to receive an answer to your question.
